Privacy Policy

The Scotts Company LLC and its affiliated companies and brands, including Miracle-Gro, Miracle-Gro Nursery Select, Ortho, Roundup, Osmocote and Whitney Farms, ("Scotts") gather certain types of information from visitors to our Scotts WorkBench Website so that we can provide the best service possible to our retailers and customers. We are providing this privacy policy to help you understand the types of information we gather, how it is used and shared, and how you can update or modify user profile or registration information you have provided to us online. This policy applies only to information collected online at scottsworkbench.com (the "Scotts Workbench Website").

Information Collected

  • General Browsing Information: Any time you visit the Scotts Workbench Website, we gather certain non-personally identifiable information regarding the means you use to access the Scotts Workbench Website. This non-personally identifiable information includes the type and version of your browser, your service provider, your IP address, and any search engine you may have used to locate the Scotts Workbench Website. We use this information to help diagnose problems with our server(s), administer the Scotts Workbench Website, and compile broad statistical data. In addition, Scotts Workbench gathers certain navigational information about the pages you access on the Scotts Workbench Website. This information enables us to determine which areas of the Scotts Workbench Website are most frequently visited and helps us to tailor the Scotts Workbench Website to the needs and interests of our online visitors.
  • Personal Information Voluntarily Provided: We gather personal information you provide to us (including but not limited to your name, address, e-mail address, telephone number, demographic information business name, business address, business telephone number and SAP number) when you enroll in a marketing program, order co-op marketing materials, request information about a product or service, register on the Scotts Workbench Website, request email reminders or email newsletters, sign up for a service, take a survey or use any of the other interactive portions or features of the Scotts Workbench Website. When personally identifiable information is requested on the Scotts Workbench Website, some requests are marked as "Required"; this personally identifiable information is necessary to allow you to participate in the feature or service you've requested.

How Your Information Is Used

We use the information collected at the Scotts Workbench Website for the following purposes:

  • To complete your request for services or respond to your use of features on the Scotts Workbench Website.
  • To tailor your experience on the Scotts Workbench Website to your interests and geographic region.
  • To respond to your inquires about our products and services.
  • To inform you of special events and offers or programs offered with our selected companies.
  • To manage and develop Scotts business and operations, administer accounts, collect and process payments.
  • To understand your needs and preferences, to develop, market, sell or provide products and services, and possibly to conduct surveys, research and evaluations. To detect and protect Scotts and other third parties against error, negligence, fraud, theft and other illegal activities and to audit compliance with policies.
  • As permitted by, and to comply with, any legal or regulatory requirements.

Disclosure of Personal Information

We collect and maintain the personal information of our users for the use of Scotts and its affiliated companies. We do not sell or rent your personally identifiable information to third parties, and do not share or trade your personally identifiable information with third parties other than as described below.

  • Selected Companies: Scotts may work with select retailers and other companies at various times to provide expanded services that are specifically related to Scotts Workbench Website or its visitors. As part of such a relationship, Scotts may share certain information with these companies or these companies may interact with your browser, collect or have access to some or all of the information collected in connection with certain interactive functions offered on the Scotts Workbench Website or on other Websites where Scotts provides advertisements and interactive functions.
  • Service Providers: Scotts may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services, monitoring the Scotts Workbench Website activity and running special promotions, such as marketing programs or surveys. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.
  • Business Transfers: In the event that Scotts sells or transfers a particular portion of its business assets, consumer or dealer/retailer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of Scotts or a Scotts affiliated company or brand are acquired, such information may be transferred as part of the acquisition.
  • Compliance with Law/Safety: Scotts may disclose specific personal information based on a good-faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of the Scotts Workbench Website, the website itself, or the public.

Managing Email Communications

Scotts or affiliates, contractors or service providers may send you information to the email address provided by you about marketing programs or program management topics specifically related to your Scotts Workbench account or activity; or about additional programs that you may qualify to participate in. Some of these communications may be required to update specific changes to products or programs you have previously requested or enrolled in.

To change what email communications you receive from Scotts Workbench email a request to unsubscribe from all optional Scotts Workbench publications to [email protected] .

Other Communications

Scotts or affiliates, contractors or service providers may contact you by telephone to the telephone number provided by you about specific issues required to manage your Scotts Workbench account or marketing programs you have enrolled in through Scotts Workbench or alternate enrollment methods such as but not limited to email or fax submissions. These communications may be required to complete program participation.

Policies on Children

To ensure compliance with federal law, Scotts does not knowingly collect or maintain information provided by children under the age of 13.

Use of Cookies

Scotts Workbench may use a browser feature known as a "cookie." Cookies are small files placed on your hard drive that assist in providing you with a customized browsing experience. Scotts Workbench uses cookies to provide you with the convenience of not having to re-enter information, such as user ID and password, multiple times during your visits to the Scotts Workbench Website. Cookies can also be utilized to help provide you with information targeted to your interests, based upon your prior browsing on Scotts Workbench Website. The "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As the Scotts Workbench Website has been designed to take advantage of the use of cookies, should you configure your browser to decline their use, certain features of the Scotts Workbench Website may not function correctly and you may be required to reenter any user IDs and passwords more frequently. We, or our service providers, may also use a technology stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you a more personalized experience. The Scotts Workbench site does not use any third-party cookies.

Accessing Scotts Miracle-Gro Website from Outside of the United States

If you are visiting the Scotts Workbench Website from a location outside of the United States, your connection will be through and to servers located in the United States. Any information you provide during your visit will be processed and maintained on our Web server and/or other internal systems located within the United States. By using the Scotts Workbench Website and providing us with your personal information, you freely and specifically give us your consent to export your information to the United States in this way.

External Links

The Scotts Workbench Website may contain links to other sites that are not a part of the Scotts family. Scotts is not responsible for the privacy practices or the content of such sites. To help ensure the protection of your privacy, Scotts recommends that you review the privacy policy of any site you visit via a link from the Scotts Workbench Website.

Passwords

To access registration information, marketing assets and information, or participate in certain marketing programs on the Scotts Workbench Website, you will need to use a password that you create. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties. If you forget your password, click on "forgot password" in the login screen and we'll send you an e-mail to the addresses provided with a link to a unique URL, where you may change your password.

Correcting and Updating Information

You can update or modify your registration information, if you elect to register with a Scotts Workbench website, by logging into your registration information and following the instructions provided to update or modify such information.

Updates to Privacy Policy

This privacy policy may be revised over time as new features are added to the Scotts Workbench Website. Should there be a material change to our information collection or use practices, the change will be applied only to information collected on a going forward basis and the "Effective Date" of the policy will be updated.

Security Statement

Scotts limits the number of employees that have access to the databases that contain personal information of our customers, and our employees are advised of the importance of confidentiality. While we implement these security measures, you should be aware that 100% security is not always possible.

Contacting the Website

If you have questions concerning this privacy policy, you may contact us at:

E-mail: [email protected]
The Scotts Miracle-Gro Company
14111 Scottslawn Road
Marysville, Ohio 43041
Attn: Scotts Workbench Website
Effective Date: May 31, 2011